alive5

Alive5 is a Houston-based customer engagement platform that unifies SMS, live chat, and social messaging into a single solution powered by AI. Founded in 2017, the company solves the "Frankenchat" problem—organizations juggling multiple vendors for different communication channels—by providing one unified inbox, workflow, and CRM integration. The AI-powered platform automatically handles routine inquiries with 90% accuracy, escalating complex issues to human teams. With SOC2-Type 2 and GDPR compliance, Alive5 serves professional and college sports teams, universities, hotels, and businesses, integrating seamlessly with Salesforce, Microsoft Dynamics, HubSpot, and Ellucian CRM.