Glia

Glia is a New York-based tech company (founded in 2012) that provides AI-powered digital customer service solutions for financial institutions. Its unified platform integrates messaging, video, voice, CoBrowsing, and AI automation to streamline customer interactions, reduce wait times, and boost satisfaction—while ensuring responsible AI use with human oversight. Glia serves 100+ financial clients (banks, credit unions, insurers, fintechs) and is recognized as a Gartner Cool Vendor (2020). It’s also available on AWS Marketplace for scalable integrations.